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Power User
Picture of Scott
Posted
I have found myself wondering if we are charging enough for our per call service calls. Can anyone share with me your hourly rate and your minimum charge???
 
Posts: 853 | Location: Mineola, Texas | Registered: February 06, 2003Reply With QuoteReport This Post
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We charge $95.00 per hour with a one hour minimun.

Larry Watson<br />Network/IT Administration<br />ABC Business Concepts, Inc.<br />Colfax, NC 27235<br />336-275-4700
 
Posts: 24 | Location: colfax, nc | Registered: January 07, 2003Reply With QuoteReport This Post
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We are in the NYC area and we charge $125.00 an hour, $155.00 in the outer boroughs and we are considered cheap in the city.
 
Posts: 23 | Registered: February 04, 2003Reply With QuoteReport This Post
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Picture of 2old2quit
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In Fort Worth we are charging $115 per Hour with one hour min. Some dealers are at $95 with a trip charge.
 
Posts: 34 | Location: Texas | Registered: March 04, 2003Reply With QuoteReport This Post



Senior Member
Picture of GAB
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SmileIn Minneapolis/St. Paul we are charging $99.00/hr. with a one-hour minimum. If the customer brings it to us to fix in house we charge by the quarter hour, no one-hour minimum. The last time we checked this hourly rate is very close to what other dealers were charging.
 
Posts: 272 | Location: MN | Registered: January 15, 2003Reply With QuoteReport This Post
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Picture of EWPMD
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The typical rate in the Chicago area is $125.00 an hour with a one hour minimum.
 
Posts: 114 | Location: Chicago | Registered: April 16, 2003Reply With QuoteReport This Post
New Member
Picture of JJ
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We are in Grand Rapids Michigan and charge $110 per hour, 1 hour minimum billing, and if the custon=mer is over 30 miles away , we add on a $30 distance fee, but don't charge on the travel time
 
Posts: 1 | Location: Grand Rapids MI USA | Registered: April 17, 2003Reply With QuoteReport This Post
Power User
Picture of Scott
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thanks guys I was way low at 83.50
 
Posts: 853 | Location: Mineola, Texas | Registered: February 06, 2003Reply With QuoteReport This Post



New Member
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I am in New England and have found that Danka and Ikon charge in the $125.00 to $135.00 range. My charge is $120.00 within a 60 mile radius and $65.00 for in house work.Do you have a Staples store near you? We do on site work for them at $85.00 per hour.
 
Posts: 4 | Location: keene,n.h., USA | Registered: April 16, 2003Reply With QuoteReport This Post
Power User
Picture of Scott
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not yet! but will be on top of it when they do!! thanks
 
Posts: 853 | Location: Mineola, Texas | Registered: February 06, 2003Reply With QuoteReport This Post
Senior Member
Picture of Duke
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We charge $95 per hour, one hour minimum and no travel charge unless outside our standard range. Rates vary from area to area depending on local markets. Small towns usually don't charge as much as larger cities.
 
Posts: 254 | Location: Texas | Registered: January 06, 2003Reply With QuoteReport This Post
Full Member
Picture of VW KG69
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We are on the border of Texas/Mexico we have been able to charge 95/hour with 1hr minium, no milage charge. We charge 78/hour of bench. 45 flat fee for cleaning and diag of mach.
 
Posts: 33 | Registered: October 14, 2003Reply With QuoteReport This Post



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Picture of George Bullard
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We are in the Detroit metro area get 125.00/hour and 50.00 flat fee per additional unit while in the same office. no travel charge.also if the customer dosent approve parts within 7 days we bill as a totally new call. If approved within 7 days labor charge up to Service manager.


George Bullard
gbullard@leaderbusiness.com
 
Posts: 7 | Location: Taylor,Michigan,USA | Registered: March 23, 2004Reply With QuoteReport This Post
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In the San Francisco bay area we get $150.00 per hour.
 
Posts: 17 | Location: San Jose CA. 95126 | Registered: April 03, 2003Reply With QuoteReport This Post
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Minimum call is $185 for the first hour,$145 plus $40 dispatch/travel fee. Located in the SF Bay Area. After that it's $145 and hour billed in 15 minute increments.
 
Posts: 117 | Registered: December 11, 2003Reply With QuoteReport This Post
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Picture of dustin
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wow i guess we are a little high 195 per hour min one hour


I LIKE MY WAY.
 
Posts: 33 | Location: PA | Registered: April 04, 2007Reply With QuoteReport This Post



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