Switched from a Kyo to a Konica dealer. Jeepers, Mary and Joseph these machines are tough! I was spoiled with Kyocera's plain english maintenance mode, and user friendly (COMMON)parts removal.
I'm taking back panels off to change cassette pulleys, and resetting fuser codes with soft switch binary crap.
This is like using Windows for years and switching to Linux command line.
We used to have about 25 of the Mita AI-5555 back in the day. There were Konica. I don`t miss them. Had to have the manual at all times for the dip switches. That Color Toshiba 550c gives me confusion fits.They would not send me to school on it.Learn while you work tactics.This message has been edited. Last edited by: Devdumper,
Worked on plain Konicas for a while. We are still a KonicaMinolta dealer so I'm seeing some of the post-merger stuff as well.
It is a bit different. I like the way Kyocera keeps things common to all machines. Konica and Minolta had an irritating way of changing things completely from one model to the next.
We sell Lanier too. Back to old school dumping developer. There are so many models and the parts don`t cross over.Makes you want to love working on KMA.
I work on the color line. Machines are HEAVY and work for the most part without troubles. You will chase this machine a lot when they start asking for Drum Units, Transfer Bets or Fixing Units, either rechip or replace it will be the only solution before the machines stop working. If they start with NVRAM problems (or other weird problems) go to the knowledge base to find solutions. Kyocera knowledge base is a joke compared to this one. You find here real solutions. The service mode in the Konica Minolta is in plain English fortunately.
About compromise... There's nothing in the middle of the road except yellow stripes and road kill.
Posts: 229 | Location: California | Registered: December 16, 2003
Went from Kyocera dealer to Konica and back to Kyocera dealer within the last five years. Took a couple of months to get used to the 25/36/47 modes. Like Guru said they had some weird NVRAM issues. Updating firmware and print controller via laptop and serial cable was kind of lame. Konica SSD support solutions that came out every month or so were awesome. Overall if I had my own dealership I would probably go with selling printers and B/W MFP's from Kyocera and sell the Konica line for color.