Also, dumbest thing you've heard another tech say.

Customer - It won't duplex my transparency

Tech - Told a customer paper had natural curl because trees are naturally round

Let's not procratinate, lets just wait and see what happens

"DHCP is static addresses."

my personal one is simple ...tech...hey dummie duplex mode means 1 to 2 - 2 to 1- or 2 to 2 and the answer is_______fill the blank.customers is waiting...answer now



DUMMIETE...always a jigsaw puzzle...

Customer told me once. The tech said that the noise is normal, just as long as it doesn't jam it will be fine.

Doedee316

What a tard!

1. 15 amps, 20 amps; what's the difference? (an Electrical Contractor's office)

2. Sandy, the Zeeerox Electricianer is here.

3. This a classified area, please don't look at the copies. (Pentagon)

4. It was working fine until you got here.

5. The mattress tags are jamming again.

6. It only jams when the boss is using it.

7. Tell your supervisor not to send the other tech here anymore, can we ask for you? (I WAS the
other tech).

8. My brother-in-law is a copier tech and he sez.......

9. I can't fax to Phuket at 10:00 AM on Thursdays..."well ma'am...umm".

10. We just put a new Toner Cartridge in (of course you did)

Customer: I know it does that.
It has to be true.
My sales rep even said; "Trust me,I'm a salesman!"

customer: When duplexing 60lbs cardstock. "It did it when it was new!"

My two favorites

customer: How does a fax work?
me: Well the machine rolls up the piece of paper really really tightly then pushes it down the wire to where it needs to go.
customer: Oh! I see.

customer: My machine ran out of toner. What do I need to do?
me: Have you kept the tube plugged into the wall? If it gets disconnected the toner can't get to the machine.

Oops. My answer is for the dumbest thing that I've said to a customer.

Customer: The paper jams like an accordion

Tech: It' made in Japan so when a fan breaks, the copier makes a Sensu to replace it.

DoeDee!

"Customer told me once. The tech said that the noise is normal, just as long as it doesn't jam it will be fine."

You have to to explain the context of that statement. A little squeak or a teeth rattling grind?

This message has been edited. Last edited by: WeBeJammin,

SRDF-2 jamming when comming around white guide underneath. Tech said that loud paper buckle is normal, as it folded the corner of the sheet on the way out.

needless to say I had to go back out and replace the hinge because it wasn't all the way down tight.

Customer always ask, "Where is No Jam Dan these days"

The dumbest thing I have ever seen a tech say when he walks into a customer account is to blame another tech for not being able to fix a machine. The tech still works for the same company as you do so when you are bad mouthing him you are bad mouthing your company. This business takes a humble person to come in and fix equipment every day, not a guy that walks into a office like a bull in a china closet and starts exlaiming that he is the man. A good technician goes back in the office with the other tech and shows him or tells him in a nice manner what he has missed rather than discuss it with the customer. God knows how many times I have missed something simple and when I go back to the machine I feel like dang how did I miss that. I am also thankful that I did not have another technician follow me in and tell the customer that he is a superior technician and of course you get some of these technicians that think they are superior in their own little minds. I always say I am the second best technician in this company because the rest of them all say they are number one so I have to be number two.
This business is a team effort and the technicians that I like to see come out and help me when I get behind are the ones that dig in and start working and do the best job that they can.

Its one thing to strut saying I'm the man, which I am not implying, its another to be lazy and tell the customer that it will be fine, just noisy. (Techboy) It makes your company look worse saying that. Be as that, customers appeciate doing the little things instead of winging it just to get on with your day. Granted a machine with 3 million prints are going to be a bit noisier than a new one, but pride in your work ethic is to try to please the customer not blow them off to go to the next call. Customers are not stupid especially if it is as simple as a document feeder. Sorry but pity for the tech in that instance is gone as far as I am concerned!!

Doedee316

techboy ..dont miss the point we r just having fun...313z posted something new & funny ...it was not intented to insult or make fun of others...is real life experiences that turn out to be funny later...enjoy ur self



DUMMIETEK... i think we all care about each other, yet u might find some butt kissers that dont... by the way can i get & answer for my duplex rethoric...lol...

This message has been edited. Last edited by: DUMMIETEK,

Ok Dummietek, I will hold back on the rest of my comments with enough said, I have been in this business for around 20 years now and have never bad mouthed a tech in front of a customer for that 20 years. This was one of the golden rules I learned when I started in this business.

Funniest thing I've heard a customer say:
"It sounds like an alligator!"
Their KM-1820 optic unit was rattling when returning home from copying on the glass.

Best one I heard was when a blonde female customer took a 1460 DV unit outside and blew it out with an air hose. " Well it was making grey copies and that part looked dirty"
The copies were sure clean after that.

customer: "the copies coming out of the finisher are folded on one edge....but the originals I'm putting in the RADF are nice and flat"?????

I was showing a group of customers hwo to clean a main charge on a falcon 2 when one lady in the crowd says "sort of like a deuch huh?"

techboy...point well taken buddy...i do second ur opinion on undermining others...but the fact is ur rule is only applicable to those who posses some values...half of the time those values goes out the window for money or higher positions...that is called in my town back stabbing...


DUMMIETEK...ce la vie all over again...