WHY,,,WHY,,,WHY can't they make their own boxes. I saw that they released FS-C1020 the other day. It is a ****ing Ricoh. How hard is it to place a scanner like the 1820 on a c5300 and be done. This really bothers me...
What do you all think?


Doedee316

I've been asking the same question since the 5016 came out...

I'd rather work on a 5016 than a 5030. Those damned ribbon cables suck! I'm sure it was cheaper to rebadge than spend $$ on R&D. Of course then 3rd party parts and supplies I'm sure will be SO MUCH CHEAPER for the dealers....

At least the service manual is somewhat decent!
Z

This message has been edited. Last edited by: 313ZD,

You really got to wonder WHY?

The Ricoh isn't that good a box, so there must be some other reason. Only someone in Japan knows for sure.

I was really hoping KM would put a new RADF on one of the new color printers. Every manufacturer is rushing into this market so I guess they expect it to boom. My experience so far is most of these machines fail to meet buyers performance expectations ( most are too slow, who wants to wait 30 sec for a copy??)

The scariest part is when your customer reorders toner. $730.00 for a set..........OUCH!!! I would rather they lower the yield and lower the cost to purchase the toner, since most of these will be in low volume situations.

is cheaper to have another manufacture to the work for u, i guess you need to spread the wealth around...my personal ? is...why not oki, is better all around...color,performance etc...



DUMMIETEK...kyo ...please dont stress the techs any more with badly made equipment..risos are as bad as GM...LOL

This message has been edited. Last edited by: DUMMIETEK,

WTF... ANOTHER Ricoh box?? Good thing I used to work on them!! Gentlemen.. Start Your vacuums!

Are they trying to reduce cost in Japan by having someone else do the work? or are they ignoring a page from the USA's history and farming out work (saving a few $ now) so that there can be more economic failure down the road?
I don't know gang... I used to want to live forever, now I am not so sure

I think you correct Rob, They are trying to reduce costs, KMA market share is shrinking
every day.
Look at the new 620,820 a four year old product
and they only change to black covers. same with the rest of the new products coming this year
change to black covers only

quote:

Originally posted by robscopyr:
Are they trying to reduce cost in Japan by having someone else do the work? or are they ignoring a page from the USA's history and farming out work (saving a few $ now) so that there can be more economic failure down the road?
I don't know gang... I used to want to live forever, now I am not so sure

Does anyone know what the Ricoh product code is for this model? I hate to admit it but quite often the Ricoh documentation is superior to the Kyocera stuff.

Gene

It looks like the Aficio SP C232SF.

Winner! Winner! Chicken Dinner!

A simple recipe for success:

Stop manufacturing 2 to 3 variations of each model - have a 30 ppm machine, a 50 ppm machine and an 82 ppm machine and price them to compete with 16,30 and 62 respectively. Simplified manufacturing, packaging, distribution and inventory reduce cost and increase market share.
After all, they are all the exact same stuff by class anyway so it's not like it's going to cost them more to build - they'll just sell more because their product is faster than the competition's.

KMA needs to learn to the value of simplicity. Speed is now an expectation - not an option in the mono market and soon will be with color as well. The only way to push more prints to these machines is to give away speed. You really have to make it worth their while to get up out of their seats to go get their prints - more than just reduced operating costs.

Instead of wasting time engineering products like th 2560 - and even worse the 2540 series only to reduce market share with more expensive, less capable products they could have been focusing on top end and more importantly bottom end machines.

Small footprint, high speed and high availability with reasonable operating cost is a must.

The KM1820 needs to be replaced with a machine based on the FS-C5300 chassis. The mono operating cost needs to be profitable to dealers a $.0125 per page and full color needs to be profitable at $.05 per page. Fax needs to be a $200 retail option. A product like that WOULD gain market share.

Third party boxes represent a long term liability trying to address what could be a relatively short term engineering problem.

Better still - offer 'Customer Appreciation' firmware upgrades that max the speeds out on all of the existing models.

Now that would generate a positive buzz for KMA - giving something back during these tough times...