Hello everyone:
I've worked on copiers for many years but never got into the computer hook-ups end. I delivered an Ri-2530 to a customer that wnated the scanner. They supposedly had an IP guy try to hook it up. It shows "Scanner not ready". They are also saying it needs an "IP" adress. I did not see this info. in the Network Library CD.
My question: Is this some standard IP or where do I get this IP from?
Thanks in advance.
Claudio

Is an Ri2530 similar to a KM 2530?

I'm sorry but setting up network scanning is a complex operation even for a person experienced with computer networks. I can tell just from the incorrectly used terminology of the question that you are in way over your head with this. There is not enough information in the original post to give a proper answer, and I suspect that answers might read like techno-gibberish.

The Scan system's printed Quick Setup guide will give diretions for configuring the hardware for the customer's network, and the advanced set-up guide will be on the Scanner Library CD, not the Network Library CD. If they are not clear enough for the end user or yourself, then bring in somebody who can understand it. It might require hiring a IT consultant.

Lastly, the scanner must be connected to a working port on the network before it will allow anybody to get into the scanner configuration menu. The "Scanner Not Ready" message will display if you try to access the configuration menu when it is not plugged into a working network port.

These machines are the easiest to hook up to print and scan. The machine should go out and get an IP address when plug in to netowrk cable and turn on. As long as dhcp is on you can call me and I can walk you through it as long as it is not a MAC.

Thank you for your input.
We did locate the Scanner Library CD & our customer is having their computer person return on Monday.
I talked some more to my customer trying to get some more specific information. She says they can get an IP for the printer, but not for the scanner. When they try to get the IP address for the scanner,it asks for a password which we do not have. I told her about the administator's password for the copier's function settings (2500), but I'm sure this is completely different. Is there a standard password for the scanner when it asks for a password?
Thanks for you help. Have a great weekend.
Claudio

The administrator password will get them into the scanner default settings to be able to physically input an IP address or enable DHCP to pull one from the DHCP server. Copylady is correct about the DHCP and the IP addresses, as long as DHCP is valid and DHCP is enabled on either their router or server it will obtain the necessary information to connect to their network. Really setting up the web browser and scanner file utility set up is where you will need to read the scanner manual. If they have a knowledgeable IT person they may be able to figure it out, but honestly even full blown IT people need a walk through the first time, from my experience.

The biggest problem and greatest strength in installing these scan systems is it's flexibility. It is very important to assess your customer's end goal for scanning. Otherwise you can spend a LOT of time configuring things they won't need. Usually DHCP is enabled by default on these, but as this is a 2530, I would assume it is used and may be set to an invalid static address. Scan to email is the easiest to set up (requires no installation on workstations).

quote:

Originally posted by copylady:
These machines are the easiest to hook up to print and scan. The machine should go out and get an IP address when plug in to netowrk cable and turn on. As long as dhcp is on you can call me and I can walk you through it as long as it is not a MAC.

Hi, I am a member out of Kentucky and a former authorized Kyocera dealer. I have sourses for new units and quoted an old customer on a new 3035. As a passing comment I mentioned the scanner option and they lit-up. I just received an e-mail and they want to know if they will be able to scan to PC, ( XP ), and than have the ability to manipulate the material,(make changes), after it is scanned in. Can you help? I have installed FS-5016's, & C8008's to networks, not afraid to try and always willing to learn, OLDE TECH, Jack Frisk. Thanks

Thank you all for your help.
I have not heard from my customer in a couple days & suspect they were successful in making the connection for the scanner.
I will be following up with them tomorrow to see if that is the case.
Have a great week.
Claudio

OLDE TECH,
The scanner option comes with all the software necessary to scan either TIF or PDF images directly into a folder (or multiple folders) on a PC or a Mac. It also comes with PaperPort, a document management program that will allow you to manipulates images after they have been scanned (among other things).

OT,

The software cboucher is referring to is a single user license. I caution you before you go and talk to your customer “ya better try it for your self”. It is a good product and it can “OCR” optical character recognize 95% of what is scanned. But, on a 2530/ 3035 type product it has to be “TWAIN” scanned. You can contact scan soft for a multi-user licenses it is pretty reasonable. Look in the user’s manual for scanning if you aren’t failure with the terminology. It is awesome to see a customers face when you perform this install and it works. You will have no problem getting more network device business once this is preformed and proved to them that it works. A word of advice, sell them a support package for connectivity (i.e. 75/ month with 2 hours of support and 50 dollars after that.). You will be going back adding or deleting new and old users, unless the customer is component with setting this kind of set up. $$ good source of Value added income. Good luck. Matt Stavley, mstavley@lonestarcopiers.com or www.lonestarcopiers.com

quote:

Originally posted by Matthew Stavley:
OT,

It is a good product and it can “OCR” optical character recognize 95% of what is scanned. But, on a 2530/ 3035 type product it has to be “TWAIN” scanned.

No TWAIN scanning is needed. Older versions of Paperport only worked with TIF format, not PDF, so that's a limitation. The most current Paperport supports an OCR operation on a PDF file. You get much better OCR recognition if you use bi-tonal scanning (it's called OCR mode on the scanner menu) rather than one of the grayscale modes (Text, Mixed, and Photo modes).

Paperport really is a nice product for what it does, but you have to invest time in learning to use it. It has a pretty good text search feature.

Very true, Chris - TWAIN not required (and not really easy for most users to use since you have to coordinate between the copier and computer - which usually aren't in the same room). Even the older version (I believe it was 7 or 8) of PaperPort that was first shipped with the scan systems could accomodate PDF files but only after selecting "Convert to Image Item" which created an editable copy of the PDF. I usually set up the Scan To File utilty to save directly into the PaperPort folders so they show up where the customer's don't have to look for them. If OCR is really what you want, Omnipage Pro is MUCH better.

scoful wrote: [/b]Even the older version (I believe it was 7 or 8) of paperport that was first shipped with the scan systems could accomodate PDF files but only after selecting "Convert to Image Item" which created an editable copy of the PDF

Are you sure about that? PaperPort 6.5 would be one of the first version shipped. Tell me more about being able to edit PDF's in paperport without the newer version 10.somthing with PDF Creator, available at OfficeMax or using Adobe Pagemaker.

Once you have the PDF visible in your paperport folders just right click and select "Convert to Image Item" - it will make a copy in MAX (A proprietary TIF-like format Paperport uses).