Have customer that had Print System G installed but only recently decided to use. When I enter the IP address from the op panel, the green data light never flashes and switches to online like says in Bulletin 2 for this machine. After power machine off and on returns to old address.
Tried hardware reset with OP jumpers on board, IP reset to 100.0.120.140, but still unable to change.
Replaced printer board, main board, engine board and memory board, still no help.
Tested printer board on machine in the shop and set IP fine and able to print to it. Took board back to customer machine, now I can ping and browse to it's web page, but not connect with server software and still unable to change any settings.
Going back with scanner and operation boards- any other ideas appreciated. Know these machines are "old" but once configured they seem to work .
print system g had print server software that is only supported on win nt4.....it is unlike any current products. also, the firmware on the card and the installed software MUST MATCH.
Posts: 615 | Location: yyc,cdn | Registered: March 25, 2003
Forgot to included in original post, firmware/ software versions are correct. Using Windows 2000 and same CD to install at both customer(new fresh build) and shop. Think it has to be related to communication problem between print system and copier.
hmmmm, so where did you see that the print system g software runs properly on win2k? i have had lots of issues with 2k and the software, and nt4 runs fine.....sorry to be the beared of bad news....
Posts: 615 | Location: yyc,cdn | Registered: March 25, 2003
The print system software was NT4 print sever. Which was part of NT4 server. You can try to set up a print server using W2K server and it might work. 