Trying to scan from a 6030 to a Mac. I was originally trying to set it to scan to the virtual Windows pc that's running on the Mac. I can talk to the scanner and even install and run the programs. The copier just can't see the computer. I then noticed that there is a Scan to Mac utility. Has anyone had any luck with this - I see no instructions on how to set it up? Would scan to SMB be the best route to go here?
Yes, you can do both if you want. The Scan to Mac utility is pretty straight forward to install. The 6030 will have to be fully upgraded firmware wise to be able to SMB scan to a Mac PC.
scan to mac isn't that bad. The only thing that is not good is if it is a laptop mac. Hostname on a mac using doesn't play well with DNS Windows server. So you have to use ip. Well macbook people like to get on other networks to surf the web, so locking ip in laptop is out, or having them go through and set the ip is out since most people that run mac don't know how to do it. The scan to mac utility has to be configured to start on the mac startup list. All in all, if scanning to a macbook, good luck, sucks, but there is always EMAIL.
If you make sure you get the correct host name of the MAC, which is it's true NETBios name, it should resolve just fine and you don't have to worry about it's IP changing from time to time.
Originally posted by elheather: If you make sure you get the correct host name of the MAC, which is it's true NETBios name, it should resolve just fine and you don't have to worry about it's IP changing from time to time.
Yes and no. I know on OS-X Leopard that the hostname will also change without any intervention when being assigned an address by DHCP sometimes. It's actually somewhat unpredictable. Caused one customer to get quite furious with being charged 1 hour labor every couple of weeks for me to go out there and change their hostname back to what it was before so that scanning could work again.
Sorry Mr. Customer, that is just another expense for owning a Mac. If you had enough computer savvy to assign your own hostname in the first place, you would not have needed the Mac.
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That's interesting, I've never encountered a host name that changes on it's own, it sorta defeats the purpose of the host name being a unique indentifier of a piece of equipment on a network. I'll inquire with our MAC guru and see if this is a setting that can be turned off and on or why the MAC host name would change on it's own.
Easiest fix is to check their router for Mac reservations in DHCP. Takes 30 seconds to setup, and will work like a charm till they either change the router or reset it to default. Using the Mac hostname even statically assigned has given me problems. Using the Mac Reservation approach works well as long as their equipment supports it.
