I have set up the new sfu on the c drive of a customer..works great. they want the scans to go to a folder on their "secure" h drive. we set up a folder on the h drive and get an error 1103 i believe everytime. we can see the h drive in the browser and the folder but no luck. we would like to map to this folder but can not start the new sfu in desktop mode. What am i missing? Hot line no help. Cnat use any shared folder scanning techniques. or scan to email for security reasons. The sharp scan system works to any drive right out of the box. help.

I have not seen the new SFU yet, but I may try it out since we finally got a new TaskAlfa back in our showroom this week.

As I remember from the prior versions, saving to a mapped network drive was problematic. It would only work if SFU was installed as "application" mode and not "service" mode. You also had to be logged in for this to work, being logged out would lose all mapping to network drives.

Chris is correct - Windows Services can't use mapped drives at all, which is why SFU in service mode has never worked.

TB - it appears you are correct that there is no option for installation in desktop mode.

Is this 'H' drive on a non-Windows platform?

The only other thing I've had to do before is use DirMon to monitor the folder for new files and move them to the mapped folder. Kind of a pain - but worked for a Linux install I did.

If the utility would support UNC paths it would certainly make this a lot easier - then as long as the service has appropriate credentials it could write wherever they wanted it to.

I was wondering if there was something that could monitor and move files. I haven't used dirMon. What is it and can it then dlete the files after moving them?

I forgot...the h drive is a window based network drive. can i install the sfu on the h drive and then maybe it will work?

Dirmon can be downloaded from here.

It can 'Move' the files and various other operations.
I don't think it can run as a service - desktop mode only.

I'm not really sure what would happen if you installed SFU on a network drive other than it still wouldn't work in service mode. It probably won't even load at all.

Since services don't support drive mappings (unless the drive mapping itself is part of the service) Windows shouldn't be able to find the service itself to even start it.