Has anyone come across scanning to the Scanner File Utility on Server 2008 through a VPN Tunnel?
I have a customer with 2 Falcon machines scanning to the same 2008 Server, one from the same location as the server, and one from a remote location through a VPN tunnel. The machine in the local office works fine, but the remote machine appears to have a rights or security problem although both scan to the exact same folder with identical users. The VPN tunnel is not the problem as I can scan successfully to a 2003 server. It appears to me to be a security issue with the remote copier being on a different subnet or ip range or something to that effect. The users in the remote office have no problem accessing files on the 2008 server or printing in either location, it's only scanning that fails.

Any ideas?

I am having the same problem. We have tried three different versions. Versoin 3.4 works but it won't install in the service mode. I think that if the newest version would install in the service mode, it would work. Can it be installed in the service mode on Server 2008?

Make sure you allow SFU through windows firewall. Even if it is not turned on, I have found that you have to have it allowed as an exception in order for it to work in service mode.

NS-30's using SFU doesn't handle different subnets. Some VPN setups employ multiple subnets and therefore won't work.

I haven't tried SFU on newer machines - they may be able to hop subnets...