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FS4000dn codef03000833
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Picture of fixin copiers
Posted
BRAND NEW MACHINE OUT OF BOX WORKED FOR 2 DAYS AND THEN CODE F03000833 CAME UP. TOLD CUSTOMER TO POWER OFF AND BACK ON AND WORKED FINE FOR A DAY.THEN CAME UP WITH SAME CODE AGAIN.WENT DOWN AND LOOKED AT MACHINE CODE SHOT IT TO MAIN BOARD.SO DISCONNECTED ALL CONNECTIONS ON MAIN BOARD AND PLUGGED IN. THEN SELF TEST CAME ON AND NO BLACK BARS UNDER SELF TEST CAME ON.IT RAN FOR ABOUT 7 MINUTES THEN I TURNED IT OFF AND TRIED AGAIN SAME THING. CALLED TECH SUPPORT AND THEY TOLD ME TO LOAD NEW FIRMWARE TRIED TO AND SAME THING SELF TEST STAYED ON.SO GOT ANOTHER FS4000DN AND TOOK TO CUSTOMER AND I'LL BE DURN IF IT CAME UP WITH THE VERY SAME FREAKIN CODE F03000833.SO CHECKED CURRENT AT WALL SHOWED VARIANCE OF 5VOLTS.PUT COPYSTAR SURGE BOX ON IT.TURNED OFF AND BACK ON AND RUNS FOR A WHILE AND THEN CODE COMES BACK. TRYING TO GET MAIN BOARDS ORDERED NOW.HELLLLLLLLLLLLP!!!!

THANKS FIXIN COPIERS
 
Posts: 58 | Location: Jackson, tn. | Registered: May 10, 2006Reply With QuoteReport This Post
Power User
Picture of Dan Hill
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My first instinct is that the code is actually an F030 code with a meter reading of 833 clicks. Several different things can cause that. That being said... I have to ask a really embarrasing question that I have seen in the past so don't take offense. Are you sure that you put a "different" FS4000 in it's place? If you got the same F030 000833 code, it would indicate that they both had 833 clicks (too much of a coincidence).
 
Posts: 559 | Location: Greenville, SC | Registered: June 10, 2005Reply With QuoteReport This Post
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Picture of fixin copiers
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DAN, YES IT IS A COMPLETELY DIFFERENT MACHINE.NOT OFFENDED AT ALL,GOTTA ASK HUH?HA HA.THE ACTUAL SAME ERROR CODE I REFERED TO WAS F030 LEADING TO THE MAIN BOARD.

THANKS,FIXIN COPIERS
 
Posts: 58 | Location: Jackson, tn. | Registered: May 10, 2006Reply With QuoteReport This Post
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Picture of Shannon
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Does the customer print to this machine with an AS/400?


Shannon Lolley
Impression Solutions, Inc.
www.impressionsolutions.com
 
Posts: 71 | Location: Columbus, MS | Registered: September 25, 2003Reply With QuoteReport This Post



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Picture of fixin copiers
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Shannon,
Hey the problem was actually the main pwb

Thanks fixin copiers
 
Posts: 58 | Location: Jackson, tn. | Registered: May 10, 2006Reply With QuoteReport This Post
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