I have a client printing to our KM6330 copier. Periodically two of the workstations on the NT 4.0 network will say that printer is not installed when it has been installed. Each are running Windows NT 4 Workstation. Only fix I've come up with is to delete and reinstall driver. Systems will print fine for awhile and then this message appears again. There are 15 or so users and this has only been happening to these two systems. Using newest driver, firmware is up to date and all patches for Windows NT are updated.

It may be the print port set-up, but you don't share any details on that.

I don't like using K-print with NT4. Printing by NetBEUI connection is also troublesome, and gives some of the symptoms like you are listing. Check that TCP/IP printing service is installed on the workstation (it isn't by default), then after it is verified as installed, create an LPR port. Use the IP address of the printer and fill in "lp1" in the field for queue name.

"It's not dead, it's just resting."

I agree with Chris L. When it comes to NT4, I have seen similar problems. Now I don't install on NT4 any other way, if at all possible.

Just my 2 cents.

Todd