i have a customer that prints PDF prints from web pages, there blueprint drawings and they will not always print, they are pretty large files, when you print a window pops up and starts counting useally to around 245 or so then it sends the job, and takes 30 sec. or so to print, if it prints, saving the doc. to the computer and printing does not change anything, PDL changes dont make a diff. the unidriver does not make a diff. anyone have any suggestions

Is he on XP still?? Use the Winsteng driver.

yes

PDF direct print utility ?

Have him copy the file. If it takes 240 seconds explain data transfer rates. I know it's kind of apples to oranges, but it help put it in perspective to customers.

I had the same thing where we proved the 5035 was faster with large files, but still took some time.

try setting the form feed timeout to a longer setting on the copier,also check the host buffer setting this may not speed up the data transfer but your doc may print on a more consitante basis

Shep I'm having same problem what fixed this ? Thank you

i did not find a perfect solution, our customer is still using the kx driver. the winsteng driver did not have the option to use ledger paper and that what my customer is using, the winsteng driver seemed to print the doc a lot faster on legal i would try that first if you dont need ledger paper

Thanks shep and the rest of you guys but every good suggestion I get is cut short do to the customer using job accounting

Oiy!

Yea no kidding Drew although today I reformatted HD did current firmware again, set adobe to print as image and did what shep said about form feed time out. I went back to the known website pdf that would not print and could print it time after time which is great but time will tell. Thanks again for everyones help.