I am a fairly new tech but have had other tech who have been around awhile work on this same issue. I am getting small black spots on prints, copies. The longer it goes on the worse they seem to get. We have replaced the process unit 3 times. Goes away for a few weeks maybe a month then returns. Replaced toner with one of the process units. I then replaced the transfer roller and they then went away for a few weeks but are now back. Anyone seen this or have any ideas.