I have a 255C in the field & it is awesome so far. It is a very friendly machine to navigate thru & the customer loves it. I have a CS-255 B/W on the way. I seem to like em so far.
Posts: 193 | Location: PA | Registered: January 18, 2008
We've sold a couple dozen or more of these machines and no problems with the main boards yet. What we have seen is the customer pulling out the waste toner and moving the developer release lever in order to get the toner out. When they do this the engine board blows. Somehow moving the toner sideways may be triggering some weird info with regards to the RFID and all I can say is we've replaced 3 engine boards now.
Guys. I have a 255 that shows f248 2 to 3 times a day. If you do a status print out, it will also throw the code before it prints. has 6,000 copies on machine. Called hotline and they don`t know what it could be. You have to turn it on and off to clear it. I reloaded fw. No help. Hotline said replace memory card. I can`t find it in the parts section on the main board. Yall have me thinking now that maybe i need to replace the main board. What is that bulletin number?
I've got one that recently started giving no toner messages. The customer reseats the cartridge and reboots it. It works for a while, maybe a couple days then it happens again. Is this the symptom of the engine board failure like copiermike mentions above?
Originally posted by Okietech: I've got one that recently started giving no toner messages. The customer reseats the cartridge and reboots it. It works for a while, maybe a couple days then it happens again. Is this the symptom of the engine board failure like copiermike mentions above?
Most likely. Me and Devdumper had this problem and a new engine board fixed it.
Also, Devdumper fixed his error codes with a new main board. At least, no errors yet...
Just an update on the 255 I'm dealing with. The problem would crop up every couple days. Tech support had never heard of this issue before (hmm) but recommended reseating connections on the back of the machine. While I'm a fan of such a thing I was leary it was going to work, but after 3 weeks it seems to be working fine.
Originally posted by Okietech: Just an update on the 255 I'm dealing with. The problem would crop up every couple days. Tech support had never heard of this issue before (hmm) but recommended reseating connections on the back of the machine. While I'm a fan of such a thing I was leary it was going to work, but after 3 weeks it seems to be working fine.
Posts: 294 | Location: CA | Registered: November 07, 2003
We have taken back all but (2) left in the field! These machines SUCK! We also have replaced main boards in most of them and also developer units and some imaging. Their toners are not lasting even 1/2 the yields on color when coverage is averging 7.5%. NO WONDER DEALER COST IS DOWN TO $1950! This is on the 205-255c series...
Posts: 81 | Location: Canada | Registered: February 08, 2011
Many main pcb failures. Issues with copy quality. Updated Dev units per QA. Doc feed problems also addressed in QA. KYO rep out at a customer today who wants to return machine due to CQ then going to another customer that wants exchange due to Doc feed. Other than that these are great machines.
