Hey guys, i have a 5050 that after wake up from energy saver in the AM it will hold all print jobs and copying jobs after scanning, in the queue. You have to turn the machine on and off and then it will print out the stuff.After that it will work great the rest of the day. Firmware has been upgraded. Thanks

check the dimm had one do that same thing

Drumluck posted for me earlier.

So called Kyocera, reformatted hard drive, replaced DIMM, then replaced main board but used same hard drive. Next step is to replace the HD. I'll update on Monday.

UPDATE:

HD replace didn't work. We found out the fuser wasn't heating up after wake up. We aren't getting a C code either. In maintenance mode 199, the fuser temp is about 65 when it wakes up and never rises. Hotline suggested looking at the fuser itself and the electrical path to the fuser. I'll give an update when we check that out.

Just a thought..........I had a problem like yours on a old mita 313.The thermistor was defective, we changed it and it fixed the problem. Hope this helps.

you might check for the new style fuser connector mount mach side.the old one gave 6k codes maybe not seated or connection problem

UPDATE:

Tried replacing the fuser. Tried replacing the DIMMs in panel on on the main board. No change. I checked the connection to the fuser and it's fine.

After it wakes up from sleep, the machine won't heat up the fuser or turn any motors. But in service mode you can U196 and turn the lamps on then display the fuser temp and it does heat up. You can also U030 and turn all the motors. But it doesn't automatically turn the motors on like a normally operating machine does as it wakes up.

Logically it means that something is not telling the engine board to warm up the machine... I think. I just replaced the engine board from another machine. Updating firmware now. I'll post what I get. Thanks again for everyone's suggestions.

UPDATE:

No change with different engine board. Tried changing the wiring harness connected to the fuser, but no change. We contacted the Tech Rep about it and he's trying to dig up something. Still no change though.

The fuser heaters are switched On/Off by the SSRs on the Power Supply PWB. Since you've already changed out the main PWB, maybe you've got a bad SSR on the Power Supply.

Remember back in the old days when you could order a single Triac for $25, and install it?
=^..^=

Have you looked at fuses on the power board. 15 amp ? I had a tech have a problem with a heater lamp not coming on. Bad fuse. Only one heater lamp came on, not both. ?? Not sure if this is related to your problem. It was on a KM 4035 model.

How about the fuser temp setting's? Are they at fac defult..if not you, might set them to defult and see if that helps.

Geo

quote:

Originally posted by mr.bill:
Have you looked at fuses on the power board. 15 amp ? I had a tech have a problem with a heater lamp not coming on. Bad fuse. Only one heater lamp came on, not both. ?? Not sure if this is related to your problem. It was on a KM 4035 model.

Thanks for the replies. I checked the fuses and they all tested for continuity. I tried changing the power board also, because I could. Still no change! I'm going to try George's suggestion and restore it to factory default.