Have a KM-3530 that just keeps giving a hard drive error. Can only print one document at a time after it gives this error. I have replaced the drive three times in three months. Any suggestions would surely be appreciated.

This may sound stupid, but are the hard drives you are replacing new, or refurbished? I have had only one problem with a HD-ME4 failing.

For those of you who know, could corrupt data sent to the print system cause the hard drive to fail? It makes sense to me, but I have not had many issues with these drives.

I have seen some hard drives go bad on a copier or printer, removed them from the board they come with stick them in my computer/laptop run partition commander and find that the HD is not really "bad" the board it is attached to is.
You might try sticking the HD in another copier and formatting it too (if you have already sorry). I think those boards they come with are flakey and a point of weakness in the chain. It is possible that data sent to the drive could damage/corrupt the file system, but a reformat would repair that issue.

Is partition commander a program or is part of your operating system? Our secretary ordered the hard drives, don't know if they were refurbs. BTW, thanks for the help. You guys are awesome!

You can reformat the hard drive on the machine with IC-Link too.

I think Airborne is correct about his assessment of the actual print system starting to fail. I have never had problems with them, but I have heard of problems stemming from the connection made with the hard drive. A small gap can exists sometimes between the end of the hard drive and the bridge it connects to on the print system and I have been told that can cause issues.

I hope this helps a little bit!

http://www.v-com.com

It is a bootable partitioning software program. There are others but I have used this one a lot and it is very reliable and flexible.

This post is 4 years old, but then the KM-3530 that I'm headed out to see tomorrow is at least that old.

I've got a machine that gives "Cannot reformat hard drive." message every time someone prints or scans. I plan on removing the hard drive to see if the errors clear. Next I figured on sending a PreScribe command to format the hard drive.

The problem that I have is that the replacement hard drive (HD3) costs me $600, and the whole machine isn't worth that much. Can I substitute a laptop hard drive, then format it on the copier?

I've read about substituting laptop harddrives, but have never tried it. Are there any tricks I need to know?

I've used regular old laptop HDDs as replacements for print HDDs on Falcon machines and have been successful. You'll still have to format it from the copier, though.

Thanks, CB. I'll post the results.

I found the original Toshiba hard drive for mush cheaper. No sweat. =^..^=