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Posted
I have a KM-5050 with light internal print outs: status page, maintenance reports, copy and print from a PC nice and dark. Have replace DV, DRUM, Transfer, checked voltage BIAS. Any suggestions thank you.ML.
 
Posts: 98 | Registered: October 31, 2006Reply With QuoteReport This Post
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I don't have an answer, but rather wondering how it's a problem for the customer (not sarcastic).
 
Posts: 451 | Registered: September 11, 2007Reply With QuoteReport This Post
Senior Member
Picture of copykat93
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I was kind of thinking the same thing....what does it matter if the internal prints are light, as long as Copies, Prints and all else is nice & dark, what does it matter.
Hmmmmmmmmm
 
Posts: 177 | Location: PA | Registered: January 18, 2008Reply With QuoteReport This Post
Power User
Picture of blackcat4866
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Economode?


=^..^=
 
Posts: 794 | Location: Michigan | Registered: April 04, 2008Reply With QuoteReport This Post



Full Member
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Because when we ask for a counter report for billing purposes they notice how light the print is. And of course in their eyes the machine has a problem. And they want it fixed.
 
Posts: 98 | Registered: October 31, 2006Reply With QuoteReport This Post
Power User
Picture of DUMMIETEK
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ML..inform ur customer to stop using that after market toner...periods of light imaging will happen...



DUMMIETEK...workin the boards.. Cool1
 
Posts: 814 | Registered: December 03, 2005Reply With QuoteReport This Post
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If you're requesting a meter report then it's CPC right? Just tell them the internal reports are light so as to save supplies for their important documents. No need to waste toner on an internal report right??
-Cope




"Some people are like Slinkies, Absolutely Useless...but you can't help but giggle when you push them down the stairs."
 
Posts: 90 | Registered: May 19, 2008Reply With QuoteReport This Post
Power User
Picture of furnfuz
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Check the user defaults-If ECO mode is turned on it will do this. (YES, customers and sales reps like playing with settings) Big Grin
 
Posts: 612 | Location: yyc,cdn | Registered: March 25, 2003Reply With QuoteReport This Post



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thanks everybody for your support, ecomode fixed it. I thought Ecomode will afect everything not only internal print outs. thanks ones again. ML.
 
Posts: 98 | Registered: October 31, 2006Reply With QuoteReport This Post
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