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Posted
Brand new just pulled it out of the box, it keeps saying that the toners are not installed correctly, i just do not get it, unlocked the lock, push toner into place what could be the problem
 
Posts: 95 | Registered: April 06, 2010Reply With QuoteReport This Post
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it finally started up, i had to let the machine warm up a bit, put the toners in one at a time, it was only the magenta that was wrong and i still dont know why it was wrong to about 20 tries to get it to work right... not looking good having an issue with the very first one we got right out of the box.
 
Posts: 95 | Registered: April 06, 2010Reply With QuoteReport This Post
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Picture of slopehead
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did you change the toners we had one and had to try 3 sets and then it worked
 
Posts: 195 | Location: woods | Registered: August 27, 2007Reply With QuoteReport This Post
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no i did not have to change the toners it finally worked? i still have no idea what the cause was though.
 
Posts: 95 | Registered: April 06, 2010Reply With QuoteReport This Post



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HAD ONE THAT THE SMALL TAB THAT UNLOCKS THE SHUTTER ON TONER CONTAINER WOULD NOT RELEASE. BENT A LITTLE AND OPENED BY HAND A COUPLE OF TIMES, WORKS OK NOW.
 
Posts: 23 | Registered: April 12, 2010Reply With QuoteReport This Post
Catch me if you can!
Picture of Chris L
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I've seen this about 4 or 5 times now. It would really help if the display told you which toner it had a problem with.

Ordinarily I pull the toner and jiggle the lever on the right side-end that moves the shutter. I had one where I just had to swap the toners between copiers to make the message stop. Seems to be some kind of sloppy tolerance for detecting that shutter lever.


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Posts: 1400 | Location: Madison, WI | Registered: January 03, 2003Reply With QuoteReport This Post
New Member
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There is a small cam on the end of the toner cartridge. If this cam is not in the correct position, the machine wont accept it. The cam open the slot for toner to fall into machine. There are two distinct slots for this cam. When the hole is totally closed, this is the correct position.

I have only seen this on new run up toner that is shipped with the machine. Have not seen it yet on replacement toner.
 
Posts: 3 | Registered: October 14, 2010Reply With QuoteReport This Post
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Bulletin # FS-C2026/C2126MFP-02, Dated 3/31/11 has the cure.
 
Posts: 50 | Location: Fairbanks, AK. | Registered: September 03, 2009Reply With QuoteReport This Post



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