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TASKalfa 500Ci C7101 Code
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Power User
Posted
As per bulletins and tech support procedures I have changed the motors (4) on the main drive H unit,the Engine PCB and also the Black Developer unit.
The drums and other developer units when pulled out of machine turn and look OK.
The original black developer was all full of toner dust which is typical.
Besides showing the 7101 code which is still there I did get a 7103 which is more or less the same procedure.
I expect to bring the machine in but I thought I might post here for any other things to try.
Thanks yet again.
 
Posts: 513 | Registered: March 09, 2003Reply With QuoteReport This Post
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Picture of bilyzoom
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Motor control PCB 2H794090. Have seen this be the issue.
 
Posts: 242 | Location: So. Cal. | Registered: October 18, 2007Reply With QuoteReport This Post
Power User
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I will investigate as a possible cause and when I discuss with support in the morning.
Thanks
 
Posts: 513 | Registered: March 09, 2003Reply With QuoteReport This Post
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Is the black developer motor turning during pre-drive?
 
Posts: 47 | Registered: August 13, 2010Reply With QuoteReport This Post



Power User
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All motors when viewing rear of machine are turning when the main switch is first turned on.
Thanks
 
Posts: 513 | Registered: March 09, 2003Reply With QuoteReport This Post
Power User
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It has also been suggested that 302H794130 PWB FRONT MAIN ASSY SP might be the problem.
Thanks
 
Posts: 513 | Registered: March 09, 2003Reply With QuoteReport This Post
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Since you have replaced motors, I would advise checking for pinched wires around or under top tab of M drum motor. This just happened to us and drove me crazy for a day or so.Fixed wires and moved away, now all good. No more codes.
 
Posts: 136 | Location: Anchorage,Alaska | Registered: January 05, 2010Reply With QuoteReport This Post
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I will recheck my wiring connectors.
I now have the machine in the shop and I have a
302H794130 on order as of today.
Thanks
 
Posts: 513 | Registered: March 09, 2003Reply With QuoteReport This Post



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You said you replaced the 4 motors in the back. Did you try the toner hopper motor behind the toner cartridges. I have had that trigger the codes. 7102 and 7103 If the toner augers going into the dv units are empty thats usually what it is.
 
Posts: 75 | Location: Minot, ND 58701 | Registered: February 10, 2003Reply With QuoteReport This Post
Power User
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I will look into that.
I am waiting to try the board I have on order.
I have gone over my connections and looked for any pinched wires.
Once I try that I will update. I hope early next week.
Thanks
 
Posts: 513 | Registered: March 09, 2003Reply With QuoteReport This Post
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Will report on the board today as to a resolution or not.
Thanks
 
Posts: 513 | Registered: March 09, 2003Reply With QuoteReport This Post
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Picture of bilyzoom
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I think Troy has it. Seen this before. Motor is buried though.
 
Posts: 242 | Location: So. Cal. | Registered: October 18, 2007Reply With QuoteReport This Post



Power User
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Issue resolved.
It appears that the engine pcb that I thought was fine had an issue. Reinstalling the original engine pcb along with the other
items that were changed (motors and front pcb
that black developer and photoconductor plugs into).
Monday I will reassemble and adjust image and test.
Thanks
 
Posts: 513 | Registered: March 09, 2003Reply With QuoteReport This Post
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