I have a C-2520. The customer is complaining that the screen colors don`t match the color copies being printed out. Where do you find the way to adj. or calibrate this for this machine? Thanks

Drumluck,
Unfortunately, the colors on the prints will never match the colors on the monitor. They are rendered two entirely different ways. Monitors use RGB projected color and printers use CMYK reflected color. I've been through this many times. I adjusted the machine to get the output as close to the screen as possible, then it adversely effects some other user's print jobs. The best thing to tell the customer is to use the driver color adjustments to get the color as close as possible for the one job and then save those settings as a Profile. Physically adjusting machine color output will just put you into a vicious circle and no one will be happy. Besides, as soon as the toner is changed, there go your adjustments. Good luck...

Also monitors are different from one PC to another. Remember these machines are Business colour not Pantone.

Monitors have a calibration process that must be done to make them consistent with each other, then there is a device called a spectrometer that can be used to calibrate the color from the monitor to the printer. But, like cboucher said, they are difficult to match because one is Projected RGB and the other is reflected light from a CMYK created document.

check out this post, I haven't tried the fix yet but whoever gets to their client first and fixes the problem wins. Heres the link

color mathing

the instructions in the link do work, If you go to the Advanced Tab and printing defaults you will not have to do the General tab printing prefrences too.

Just a follow up.

Have you tried using the color optimizer. It's a plug in for the driver that allows the customer to pick a color from the file by clicking on it, the driver will then print a page of color swatches close to the color selected. The customer then picks the color from the swatches that they like and plug in the number to the color optimizer and the driver will print that color on the applications. Hope this helps...it seems easier than trying to explain RGB vs CMYK and the gamut of colors that can be reproduced to a customer that thinks a monitor and a printed image should look the same.

The color optimizer is a pain in the a** and is only good for correction one color per color profile. This was in no way what my customer wanted. They upgraded from a C-2230 and the output was awesome and true to form. This fix works for the entire rasterization process and will get the customer close enough to their expectations.

Try this:
http://www.pantone.com/pages/p...uct.aspx?pid=79&ca=2