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Ghost Image during Duplex Copy/Print jobs on a TA500ci
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Power User
Picture of elheather
Posted
Got a strange image problem that I'm pretty sure is related to the transfer belt cleaning cycle not working properly. When the customer runs a Duplex copy or Print job, on the side that is printed second, there is about 2 inches of a faint image that is part of the First printed side. I contacted tech support and they recommended going into Maintenance Mode U107 and adjusting the Belt Clean A(F) up to 83, well it was already at 83, I removed the tansfer belt assembly and vacuumed all the toner from every where I could see, and there was plenty. I then removed the DV units and vacuumed the excess toner dust from these. After reinstalling all components the "Ghost" image was still present. I finally found that setting the Belt Clean A(F) up to 103 worked the best, but there is still a very faint image there. I seems to me that the cleaning bias is possibly turning off a little too soon and all the residual image isn't properly cleaned from the transfer belt. I ended up ordering a new transfer assembly, but not sure if this is going to be the fix. I will get some pictures added to this thread a little later on of the image problem. Anybody else encounter this and have a different solution? Thanks
 
Posts: 514 | Registered: December 16, 2008 Reply With QuoteReport This Post
Senior Member
Picture of Todd A.
Posted Hide Post
What type of paper are you using ?
I have seen this same with heavy paper

quote:
Originally posted by elheather:
Got a strange image problem that I'm pretty sure is related to the transfer belt cleaning cycle not working properly. When the customer runs a Duplex copy or Print job, on the side that is printed second, there is about 2 inches of a faint image that is part of the First printed side. I contacted tech support and they recommended going into Maintenance Mode U107 and adjusting the Belt Clean A(F) up to 83, well it was already at 83, I removed the tansfer belt assembly and vacuumed all the toner from every where I could see, and there was plenty. I then removed the DV units and vacuumed the excess toner dust from these. After reinstalling all components the "Ghost" image was still present. I finally found that setting the Belt Clean A(F) up to 103 worked the best, but there is still a very faint image there. I seems to me that the cleaning bias is possibly turning off a little too soon and all the residual image isn't properly cleaned from the transfer belt. I ended up ordering a new transfer assembly, but not sure if this is going to be the fix. I will get some pictures added to this thread a little later on of the image problem. Anybody else encounter this and have a different solution? Thanks
 
Posts: 293 | Location: CA | Registered: November 07, 2003 Reply With QuoteReport This Post
Power User
Picture of elheather
Posted Hide Post
Nope, Just plain old good quality 20# bright white paper.
 
Posts: 514 | Registered: December 16, 2008 Reply With QuoteReport This Post
Full Member
Picture of szt001
Posted Hide Post
Hi

I'm pretty sure that replacing the belt will work - but only short term - it will return. We've been changing U107 Belt clean B as follows:

Belt clean (F) 180
Belt clean B(H) 120
Belt clean B(BW) 180

This seems to work at the moment.


I should have left it alone!
 
Posts: 83 | Registered: December 20, 2006 Reply With QuoteReport This Post



Power User
Picture of elheather
Posted Hide Post
Ok, well I made these changes today to the TA that I am having the ghosting problem with. It seems to sorta work. When I run a duplex job now I get the ghosting image only on the first copy out, then the rest seem to be fine, so there must be another setting that I need to play around with in MM U107 to get the first duplexed copy to clean up. Gonna go read the service manual concerning MM U107 and see what I can figure out.
 
Posts: 514 | Registered: December 16, 2008 Reply With QuoteReport This Post
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