Copier was installed 2 months ago. the initial complaint was yellow streaking across the top of the page. The streaking is actually yellow/magenta and some black in black and white mode. It only occurs when copying with the DP so I'm thinking maybe a defective ISU since the issue disappeared when I cycled the power (cable too). It came with the black strip mod for the scanner glass and I cleaned the optics to be safe. Any suggestions. Thanks.

If this is a c4035e and it only occurs when using DP make suere you have the correct DP on it. There was a Diff in the orig dp 710 versus the 2nd gen dp 710 that went on the E versions of this unit.

good info joe...pro check ur shading position just to secure is right...



DUMMIETEK...your stress level below 117/72...

Maybe not the problem BUT if the scanner home position sensor is not seated (see about 6 out of the box) when you use the DF you get weird color banding.

Sim 68, shading position for originals fed from DP. Bump it up 3-5 steps....

Did you follow all the set up instructions? including the installation of the black mylar on the slit glass, all the new machines have this and it is to prevent shading such as you are having.

One more thing to check...sometimes the carriage lock doesn't release all the way so when the carriage moves back to the slit glass it will hit the lock and stop short causing lines and shading on the copies.

quote:

Originally posted by Tech Robert:
One more thing to check...sometimes the carriage lock doesn't release all the way so when the carriage moves back to the slit glass it will hit the lock and stop short causing lines and shading on the copies.

Perhaps you should remove the lock assembly - sounds like you're in for future troubles if you don't do something with it....

QUIZ,
Anybody know how to get the scanner BACK into position to reuse the scanner lock?

I believe it is Sim U002. Execute and unplug. Just don't forget to release the scanner lock before you plug in the machine again. Good Luck

quote:

Originally posted by 313ZD:
QUIZ,
Anybody know how to get the scanner BACK into position to reuse the scanner lock?

Are you practicing for Dallas?????

LMAO! Maybe....

quote:

Originally posted by MarkMechura:
I believe it is Sim U002. Execute and unplug. Just don't forget to release the scanner lock before you plug in the machine again. Good Luck

Yep