Any ideas? replaced sensors, firmware level 24, feed unit. and 175 jams when feeding from tray 2 only.
thanks

I have had the same thing on one of our machines. Jamming from tray 2 only , about 180 j-18 codes. It gets out of the tray and stops on the side of the machine. I can clean the relay/transport rollers on the side of the machine and mine will run for a period of time. I don't know if it is some sort of static build up or anything crazy like that, but I ordered new relay rollers and installed those last Friday. It hasn't been long enough to know if it has done any good. Our rep for Kyocera had no fixes either(of course). I will re-post after checking with the customer later this week.

we replaced the vertical roller in shop and so far so good. Going to put bad one into different unit and retest to see if problem moved. Will advise results.

Blee, what firmware do you have installed? 24? and does your unit have fax/ if so what version? Looking for a common thread, as i have 3 doing this and common thread seems to be fax.
thanks

I will be going back out to the customer tomorrow to check up on them. I think my firmware is currently one version behind 24. I dont remember if that machine has a fax or not ,I will double-check tomorrow and post the jam counts and firmwares next week.

Furnfuz, The firmware for my machine is
Main=22.001
ENGINE=19.002

My machine does have a fax option installed, which by the way the customer is not even using. The machine had ran about 1200 copies since I replaced the relay roller and it has 0 jams on the counter so far at J-18. If for some reason the fax unit is causing this I will definitely ask if it could be removed on this machine.

Update?

I now have a machine that is doing this.

I will put extra springs in vertical feed white rollers and see if this helps.

Just an FYI main ver 24.001 and engine 21.002 address j-18 issues. Current firmware is main 31.001 and engine 30.001...

Yeah Gazoo... didnt help..


I have replaced switches, replaced with newly modded door(this new door has 2 springs for the nylon rollers and a cover at the handle opening), updated firmware and now, replaced the feed motor assy.

Lets see what happens.

quote:

Originally posted by furnfuz:
Any ideas? replaced sensors, firmware level 24, feed unit. and 175 jams when feeding from tray 2 only.
thanks

Did you replace the reg sensor? fig 7 # 22 302FZ44090

It's a major pain in the ars

guys: i saw this issue on 2 boxes before in l.a. the culprit for 1 of them was (pcl-2) other box was (pccl-pcl2)i hope ths info can help u guys...



DUMMIETEK...another 1 bites the dust...

800 impressions on the machine since replacing the feed motor assy. no J18s...
I will check jam count later this week and update post.

dummietek, do u knopw what part numbers?


thanks

furn: the parts # r... 302fz31810-pfcl-8 & 302fz31820-pfcl-6 x 2 for both drawers 1&2 as u needed... good luck...



DUMMIETEK...still humble...

Im curious to know what the final fix was on these units. If you guys could let me know I would appreciate it.