I got a machine welcome screen locked and f000 code.
I replace the dim, main,engine pcb, memory, HD
I tried the firmware in separate files and procedure given to me by the hot line and still not working, tried the boot switch
this is a 500ci

This message has been edited. Last edited by: copier123,

The only thing left is to replace the whole control panel. You are talking about a fal 3?

have you tryed turning it on without the doc feeder plugged in, we had one do that. did everything posible tech rep came out and it ended up being main for doc unit

copier 123 please explain ...how did u do the booting procedure with sequence???o_O...



DUMMIETEK..amswer thru research...

I followed the document that the hotline sent out for the f000 and boot switch

but now i am getting a f040 code,
it will start loading firmware but I get a error
after it tries to load the engine.
I have tried loading the engine, main with sepperate files

quote:

Originally posted by DUMMIETEK:
copier 123 please explain ...how did u do the booting procedure with sequence???o_O...



DUMMIETEK..amswer thru research...

copier123...follw this steps...
1 remove fax freako system...2 load firm..3run 917 export all info 4 run sim o21... the reload firm 5 run 024... 6. run 917 import 7 reload all settings date ,time,etc..good luck



DUMMIETEk...dont say ...i gave the solution...

These are good steps, but i cant get in the maintenance mode, trying with the front door open, close
I have removed the fax, dock feeder, paper deck

quote:

Originally posted by DUMMIETEK:
copier123...follw this steps...
1 remove fax freako system...2 load firm..3run 917 export all info 4 run sim o21... the reload firm 5 run 024... 6. run 917 import 7 reload all settings date ,time,etc..good luck



DUMMIETEk...dont say ...i gave the solution...

I had one of these do this to me after upgrading the machine(w/o fax) with a new fax sys. I had to force the machine into to an error by unplugging the hard drives. I believe I unplugged the data and the power cables. While the machine was in c-code state I was able to run 906. When the machine asked you to turn off main switch and back on just turn off and connect the hdd cables back up. Also at this point remove the fax sys and try to boot machine. If it boots ok turn it off again and try to upload new frimware before putting fax back in machine. Good Luck!

copier123..soory i was away...but mike suggestion sounds real good..the reason i suggested that to u was because the info you posted @the top clearly stays that the machine is on code f-ooo not on welcome screen... if ur machine is on code u can still asset the m\a menu...im clarify please???


DUMMIETEK...sleppin with the enemy"LOL:"

Hi know it sounds wierd but we have experieced F000 and F040 Engine board failure....actualy caused by damaged heater belt shorting out the thermistor.....changed fixing unit.

What was the solution copier123? I've got a TA, 500 with "WELCOME SCREEN" on constantly, then occasionally F000, C0640 and "restoring hard drive".Sometimes it produces a copy!
Thanks, Bill in Birmingham.

Older post, but I had a 500ci that was giving f040 and f278 code. Would update the firmware with the front cover open, but lock up with a f040 code when closing front cover. Had searched on here last night and seen the post about the fuser causing the problem,and that was the fix. Just wanted to say thanks for saving me a few hours of hair pulling.

agreed, whenever I have a wierd upgrade issue, I pull the fuser and let it code, that way you can get into the system at least!

Yes F040 in the book says firmware/engine/main pwb. Tried loading firmware, it failed with HI VOLT CPU Error. Pulled Fuser, then was able to load firmware....so Fuser causes F040 and causes firmware failue. thats messed up!

Well let me throw out another bone. The "front" main pcb (in the 'front' above the dv units) will also cause this and a bad engine board will also cause HVT CPU error when loading firmware.

...but don't worry there is a firmware to fix the firmware.

Z

Just had the same exact problem as COBB IT along with a F0070
fault. Found the fuser belt came apart. Installed a new fuser and reloaded the Firmware with no problems.
Thanks for the help!!!!!! It saved me a lot of time.

I checked the front main PWB (above the DV Units) and I found the black developer connector wire was not seated properly in the holder and it was trapped between the retainer assy, pulling the wire and the connector from the main PWB. Thanks to 313ZD for that post.

This message has been edited. Last edited by: seanjw,