I know I know quit laughing!!! I have a unit that copies fine from the glass but when thru the doc feeder it has a line on the copy the line is approx 3/4 inch wide. I have cleaned the slit glass and the mirrors as well as the lens. when using full color this line is green and when B/W it is B/W. and the original is B/W, racking my brain can anyone help??? Thanks in advance Scott

your problem is the reflector in the adf one of the springs is stuck the reflector that pushes down on the slit glass

Let me get a shot of whiskey while i read this and work on a 5016 too. Honestly ,i thought the 830 was slightly better but not by much.Good idea. with the white ref. plate springs.I think when you use the feeder it processes it differently in the memory. Could be board related. Don`t look at those prices.Upgrade if possible.Sorry couldn`t help you more.Let us know what you come up with.I just got rid of all the 830`s and 850d in the field about a year ago. Now for that 2nd shot of whiskey.

Have you tried Sim 68? DF shadding position?

I will try all these sugestions!!! and report back what I find. Thanks

Hey Gazoo sim 68 is DP scan starting position.. can you remember what it might be as I believe we have fixed this issue before on a 3035 with sim 68, but looks like its not the same on the 850D... HELP!!!
Thanks in advance
Scott

got it... sim 63

Scott,

Sorry didn't get back to you, was out of the office in the afternoon. I was just going by memory for the DP, and your correct. Sim 68 is for the B/W's.

no problem those posts were 5 mins apart I have the manual and finally found it. I will let you know what I find out.